Cookie and privacy policy

Cookie and privacy policy

Cookie and privacy policy

When you use our services, you entrust us with your data. We understand that this is a significant responsibility and work hard to protect your data and give you control over it. Hairworld Istanbul, located at Hertogswetering 2, 6543AS, Utrecht, is responsible for the processing of personal data as shown in this privacy statement.

Contact details: www.hairworldistanbul.com Hertogswetering 2, 6543AS, Utrecht +31 (0)88 303 1600

Personal data we process Hairworld Istanbul processes your personal data because you use our services and/or because you provide these data to us yourself.

Below you will find an overview of the personal data we process:

  • First and last name
  • Gender
  • Date of birth
  • Place of birth
  • Address details
  • Phone number
  • Email address
  • IP address
  • Other personal data you actively provide, for example by creating a profile on this website, in correspondence, and by telephone
  • Location data
  • Data about your activities on our website
  • Data about your surfing behavior across different websites (for example, because this company is part of an advertising network)
  • List of contact details of the customer via an app
  • Internet browser and device type

Special and/or sensitive personal data we process
Our website and/or service does not intend to collect data about website visitors who are younger than 17 years old unless they have permission from parents or guardians. However, we cannot verify whether a visitor is over 16 years old. We therefore recommend that parents be involved in their children’s online activities to prevent data about children from being collected without parental consent. If you are convinced that we have collected personal data about a minor without permission, please contact us at [email protected], and we will delete this information.

For what purpose and on what basis we process personal data
Hairworld Istanbul processes your personal data for the following purposes:

  • Processing your payment
  • Sending our newsletter and/or advertising brochure
  • To be able to call or email you if necessary to perform our services
  • To inform you about changes to our services and products
  • To offer you the possibility to create an account
  • To deliver goods and services to you
  • Hairworld Istanbul analyzes your behavior on the website to improve the website and tailor the range of products and services to your preferences.
  • Hairworld Istanbul tracks your surfing behavior across different websites so that we can tailor our products and services to your needs.
  • Hairworld Istanbul also processes personal data if we are legally obliged to do so, such as data required for our tax return.

Automated decision-making Hairworld Istanbul does not use automated decision-making.

How long we retain personal data
Hairworld Istanbul will not retain your personal data for longer than is necessary to achieve the purposes for which your data are collected. If you wish to receive information about our retention periods in your specific case, please contact us at [email protected].

Sharing personal data with third parties
Hairworld Istanbul shares your personal data with various third parties if this is necessary for the performance of the agreement and to comply with any legal obligation. We enter into a data processing agreement with companies that process your data on our behalf to ensure the same level of security and confidentiality of your data. Hairworld Istanbul remains responsible for these processing activities. In addition, Hairworld Istanbul provides your personal data to other third parties only with your explicit consent.

Trengo, for communication purposes, Trengo is used. They use secure connections and encryption, ensuring that collected personal data are processed securely. b. Pink marketing, for marketing purposes. We have made specific agreements with the above processor(s). We oblige this third party to maintain at least the same level of security of the personal data as we provide as the data controller.

Cookies, or similar techniques, that we use Hairworld Istanbul uses functional, analytical, and tracking cookies. A cookie is a small text file that is stored in the browser of your computer, tablet, or smartphone when you first visit this website. Hairworld Istanbul uses cookies with purely technical functionality. These ensure that the website works properly and that, for example, your preferred settings are remembered. These cookies are also used to make the website work well and to optimize it. In addition, we place cookies that track your surfing behavior so that we can offer customized content and advertisements.

We informed you about these cookies and asked for your permission to place them during your first visit to our website.

You can opt out of cookies by setting your internet browser so that it no longer stores cookies. You can also delete any information previously stored through your browser’s settings.

Third parties also place cookies on this website. These are, for example, advertisers and/or social media companies. Here is an overview:

Cookie: Google Analytics Name: _utma Function: Analytical cookie that measures website visits Retention period: 2 years

Cookie: Facebook Pixel Function: Analytical cookie that measures website visits Retention period: 2 years

Viewing, modifying, or deleting data You have the right to view, correct, or delete your personal data. You also have the right to withdraw your consent to data processing or to object to the processing of your personal data by Hairworld Istanbul and you have the right to data portability. This means that you can submit a request to us to send the personal data we hold about you in a computer file to you or another organization you have mentioned.

You can send a request for access, correction, deletion, data transfer of your personal data or request for withdrawal of your consent or objection to the processing of your personal data to [email protected].

To ensure that the request for access has been made by you, we ask you to enclose a copy of your identity document with the request. Please black out your passport photo, MRZ (machine-readable zone, the strip with numbers at the bottom of the passport), passport number, and Citizen Service Number (BSN) in this copy. This is to protect your privacy. We will respond to your request as soon as possible, but within four weeks.

Hairworld Istanbul would also like to point out that you have the option to file a complaint with the national supervisory authority, the Dutch Data Protection Authority. You can do this via the following link: https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons

How we secure personal data Hairworld Istanbul takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure, and unauthorized alteration. If you feel that your data is not properly secured or there are indications of abuse, please contact our customer service or via [email protected]

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